EU Application Marketplace & App Usage Policy (EU AMAU)
Last Updated: February 2024
1. Introduction
This EU Application Marketplace & App Usage Policy (“EU AMAU”) outlines our compliance with European Union regulations regarding mobile application distribution and usage.
2. GDPR Compliance
2.1 Data Processing
- Transparent processing of personal data
- Lawful basis for data collection
- Purpose limitation
- Data minimization
- Storage limitation
- Integrity and confidentiality
2.2 User Rights
- Right to access
- Right to rectification
- Right to erasure
- Right to data portability
- Right to object
- Right to restrict processing
3. App Distribution Requirements
3.1 Application Vetting
- Security scanning
- Malware detection
- Privacy compliance check
- Content appropriateness review
- Technical performance evaluation
3.2 Age Ratings
- Clear age classifications
- Content warnings
- Parental control information
- Age verification mechanisms
4. Digital Services Act (DSA) Compliance
4.1 Transparency
- Clear terms of service
- Content moderation policies
- Recommendation system parameters
- Advertisement transparency
4.2 User Protection
- Illegal content reporting
- Quick removal procedures
- Appeal mechanisms
- User notification system
5. Digital Markets Act (DMA) Compliance
5.1 Fair Competition
- Non-discriminatory listing
- Equal access opportunities
- Transparent ranking criteria
- Fair search results
5.2 Developer Rights
- Clear revenue sharing
- Access to platform features
- Appeal procedures
- Technical documentation
6. Consumer Protection
6.1 In-App Purchases
- Clear pricing information
- Transparent billing
- Cancellation rights
- Refund policies
6.2 User Safety
- Data security measures
- Privacy protection
- Child safety features
- Fraud prevention
7. Content Standards
7.1 Prohibited Content
- Illegal material
- Harmful content
- Discriminatory content
- Misleading information
7.2 Content Guidelines
- Age-appropriate material
- Cultural sensitivity
- Language requirements
- Content classification
8. Technical Requirements
8.1 Performance Standards
- App stability
- Resource usage
- Battery consumption
- Network usage
8.2 Security Requirements
- Data encryption
- Secure transmission
- Authentication methods
- Vulnerability protection
9. Data Storage and Transfer
9.1 EU Data Storage
- Data center locations
- Transfer mechanisms
- Backup procedures
- Data retention periods
9.2 International Transfers
- Standard contractual clauses
- Adequacy decisions
- Transfer impact assessments
- Safeguard measures
10. Monitoring and Enforcement
10.1 Compliance Monitoring
- Regular audits
- Performance tracking
- User feedback analysis
- Security scanning
10.2 Violation Handling
- Warning procedures
- App removal process
- Developer notification
- Appeal process
11. Updates and Changes
11.1 Policy Updates
- Regular review
- User notification
- Grace periods
- Compliance deadlines
11.2 Version Control
- Change documentation
- Previous versions
- Update history
- Implementation dates
12. Reporting Mechanisms
12.1 User Reports
- Illegal content
- Privacy violations
- Security issues
- Performance problems
12.2 Authority Reports
- Regulatory compliance
- Incident reporting
- Statistical reports
- Transparency reports
13. Contact Information
For EU AMAU related inquiries:
- Email: contact@cryptomatters.net
- Subject: “EU AMAU Inquiry”
- Response time: Within 72 hours
14. Legal Framework
This policy complies with:
- GDPR (General Data Protection Regulation)
- DSA (Digital Services Act)
- DMA (Digital Markets Act)
- ePrivacy Directive
- Consumer Protection Laws
15. Review and Updates
This policy is reviewed and updated:
- Annually at minimum
- Upon regulatory changes
- Following significant platform changes
- As required by law
By using CryptoMatters in the European Union, you agree to comply with this EU AMAU policy.